sale funnel

What is Sale Funnel?

A sales funnel is a marketing model that describes the journey a customer takes from becoming aware of a product or service to making a purchase. The funnel is typically divided into several stages, including awareness, interest, desire, and action.

At the top of the funnel, customers are made aware of the product or service through various marketing efforts, such as advertising, content marketing, or social media. As customers move through the funnel, they develop more interest and desire for the product, and eventually, they take action and make a purchase.

The sales funnel is often used in online marketing, but it can also be applied to traditional brick-and-mortar retail. Understanding the sales funnel can help businesses optimize their marketing efforts and increase conversion rates by focusing on the most effective strategies at each stage of the funnel.

There are many variations of sales funnel, but most commonly used funnel is AIDA funnel (Awareness, Interest, Desire, Action) which is the most basic and simplest funnel model which can be used by businesses of any size and in any industry.

How can sale funnel help for digital marketing agency

A sales funnel for digital marketing is a process that guides potential customers through the stages of awareness, interest, desire, and action, using digital channels such as websites, email, social media, and online advertising.
The awareness stage is where a potential customer first becomes aware of a product or service through digital channels such as social media, search engines, or online advertising.

In the interest stage, potential customers begin to explore the product or service more deeply by visiting the company’s website, reading customer reviews, or watching product demonstrations.

The desire stage is where potential customers begin to develop a strong interest in the product or service and actively consider making a purchase. This stage can be further nurtured by providing them with relevant content, special offers, or tailored recommendations.

In the action stage, potential customers take the final step and make a purchase or take some desired action such as signing up for a free trial, filling out a contact form, or downloading an ebook.

Digital marketing funnel can be tracked using analytics tools and A/B testing, which can help businesses to optimize their marketing efforts and increase conversion rates at each stage of the funnel.

Is CRM helping to build sale funnel

A CRM (customer relationship management) system can help to build a sales funnel by providing businesses with the tools and data they need to effectively manage and track customer interactions throughout the funnel.
CRM systems typically include features such as lead tracking, which can help businesses to identify and prioritize potential customers at the top of the funnel; marketing automation, which can help businesses to nurture leads and move them through the funnel with targeted campaigns; and analytics and reporting, which can help businesses to track the performance of their sales funnel and identify areas for improvement.

For example, a CRM system can help businesses to:

  • Track leads and potential customers as they move through the funnel
  • Automate follow-up tasks and communications, such as email campaigns, to nurture leads and move them closer to a purchase
  • Analyze customer data to identify patterns and trends that can help businesses to improve their sales funnel
  • Monitor the performance of different marketing campaigns and optimize them to improve conversion rates
  • Track customer interactions and behavior across multiple channels such as social media, email, and website

In short, a CRM system can provide businesses with a centralized platform for managing and optimizing their sales funnel, by providing all the necessary information, tools and automation to effectively engage with leads and customers throughout their buying journey.

What CRM platform is more popular for small businesses

There are several popular CRM platforms that are well-suited for small businesses. Some of the most popular include:


Salesforce is a widely-used CRM platform that offers a wide range of features and integrations. It’s considered as one of the best CRM platform, but it might be too expensive for some small businesses.


HubSpot is a popular CRM platform that offers a free version as well as paid options. It’s known for its marketing automation features and its ability to integrate with a variety of other tools, such as social media and email marketing platforms.

Zoho CRM:

Zoho CRM is a cloud-based platform that offers a wide range of features and integrations at a relatively low cost. It’s a good option for small businesses that are looking for a cost-effective CRM solution.


Pipedrive is a simple, easy-to-use CRM platform that is particularly well-suited for small sales teams. It’s known for its user-friendly interface and its ability to help small businesses manage their sales pipeline.


Freshsales is another popular CRM platform that is designed for small businesses. It offers a wide range of features, including lead management, contact management, and sales automation, at a relatively low cost.

Ultimately, the best CRM platform for your small business will depend on your specific needs and budget. It’s a good idea to try out a few different options and see which one works best for you.